HR Shared Services Specialist

Executive Talent On Demand

Toronto – ON

Key Responsibilities

  • Maintains HRIS data records and workflow pertaining to employees
  • Audits HRIS data to ensure data integrity and takes necessary action in system
  • Audits contract end dates for employees and subcontractors and follows up with managers to confirm next steps and triggers required paperwork and ensures HRIS activities are completed accordingly.
  • Manages, tracks and monitors onboarding process 
  • Tracks and monitors probation completion
  • Accountable for maintaining data records pertaining to employee record tracking in paper or electronic filing.
  • Assists with the preparation of materials for Recruitment activities and Career Fairs and conducts reference checks
  • Processes invoices and assists with annual budgeting
  • Generates standard HRIS reports as requested and assists in building analytics
  • Coordinates recognition award delivery
  • Responds to all employee queries related to HRIS, payroll, HR policy and process via the 1st Point HR phone line and email. Escalates accordingly to the subject matter experts.
  • Maintains knowledge of company and departmental policies and procedures.
  • Issues Immigration letters and packages in consultation with immigration lawyer
  • Co-ordinates Immigration and relocation process and interacts with Immigration consultants and Vendors on establishment of correct documentation, procedures and requirements for external hires.
  • Coordinates short term disability activities and pay actions, escalates accordingly
  • Coordinates employee leave of absence requests (maternity/parental, personal, unpaid etc.). Updates system accordingly and communicates with employees the steps required to take
  • Supports Thales’ HR department with special projects, mass communications, and other duties as needed and assigned.

Key Skills

  • Strong customer service skills and the ability to work well and collaborate in team environment.
  • Demonstrates strong organizational and interpersonal communication skills.
  • Ability to handle complex and demanding situations tactfully when .
  • Highly organized with ability to prioritize duties during periods of high volume and meet deadlines in a fast paced environment.
  • Accurate data entry skills with attention to detail and follow through to resolution
  • Critical Thinking skills; able to identify escalation points
  • Strong time management skills (meeting SLAs)
  • Discretion to deal with personal and confidential information with sensitivity and tact

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