Customer Success Manager, Bilingual

Marketers on Demand

Toronto – ON

Marketers on Demand is on the hunt for a confident & bilingual Customer Success Manager who will be responsible from onboarding to growing of our client’s customer base!

Key Responsibilities:

• Develop new and existing platform accounts
• Meet sales targets and specific account management performance metrics
• Build strong and collaborative relationships with clients; assist with issues and inquiries
• Generate innovative ideas to support customers and boost brand awareness
• Develop an excellent understanding of product launches and provide recommendations to clients 
Key Qualifications:

• 2 years of experience in a similar role
• Post-secondary degree or diploma University degree in relevant field
• Professional language skills in both French and English
• Excellent communication skills (experience presenting to clients at a variety of levels)
• Solid understanding of the sales process/cycle
• Experience analyzing and presenting reporting and analytics
• Excellent Microsoft Office experience (Outlook, PowerPoint, Excel)
• Ability and willingness to travel within Canada; availability to travel on an as needed basis
Does this sound like you or someone you know in your professional network? Then reach out to our President of Chaos, for more information!

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